● Provide one-stop service such as mixing equipment and parts supply, mixing station maintenance and so on.
● After sale service center will sign long term agreement with you on VOGO mixer's after sale service.
● The technical staff of the after-sale service center regularly visit the users, provide free training for the users, provide the service for the maintenance of the blender and the on-site inspection, and put forward the corresponding suggestions for improvement.
● In order to facilitate customers, the company adopts the principle of low price in the sale of vulnerable parts, so as to ensure that customers can use high-quality accessories.
● Quick response: the customer service commissioner gives the processing plan within 15 minutes after receiving the customer complaint information.
● Arrive at the scene: the provincial capital city reaches the user site within 4 hours, the two tier city reaches the user site within 8 hours, and the remote area reaches the user site within 24 hours.
● Site handling: reach the user site within 24 hours of processing;
● Finish processing: complete customer complaint handling within 24 hours.